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1 How can I buy your products in my area? You can contact with our distributor in your area. When there is no distributor, you can contact with us directly. 2 How long will it take to receive my order? We would prepare for your order the moment we receive your pre-payment, and it will take 2-3 workdays before our delivering. And it usually takes about 3 to 5 days to reach distributors around the world by air. 3 Could I get a free sample? Yes, but our sample was provided on the condition that you are ready to place a big order and you want to check whether our products are qualified and suitable to your experiments. Besides, you have to bear the express cost for the free samples. 4 What payment methods do we accept? We receive bank transfer and western union at the moment. 5 How long do your products last? Normally six months, but we receive special order. 6 Do you have a catalogue? Yes, we have an email catalogue, please contact us for details. 7 How much is shipping? The freight differs country to country. You could contact the sales staff of your place for details. 8 What’s the minimum order for elisa products? The minimum number is one kit. 9 Where is my package? Fedex, DHL,TNT,And EMS are usually used to deliver our goods. And you could choose any express for your company which you have an account. We would keep you informed of the track information.You could track the orders on the website of the express company.
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